1. Order and delivery
Order request are send via email to: thies@holyprop.com. Please state the type of product, the amount, the desired color and any features you desire. You will receive a reply with product and shipping prices within 5 days. Please take into consideration that shipping costs may vary, depending on the country you are ordering from. This offer will stand for 5 days after the date it was send. When a product and shipping method is chosen, the purchase is binding. Please state your full address or address the product should be shipped to.Please transfer the full amount of your order within 5 days to:
Hypovereinsbank
DE 126 722 028 606 013 078 63
BIC: hyvedemm479
Once the payment is received, you will receive a confirmation email. Please take into consideration that due to the highly individualized production process of Holyprop products, it might take up to 8 weeks before shipping. You will receive a confirmation email with all the shipping details.Holyprop products are carefully selected and packed in a safe matter. However if an item should be missing or the package is damaged in any way, please send a photo and description of the item to: thies@holyprop.com.
2. Right of Cancellation
You have the right to withdraw from this contract within fourteen days, without being required to cite any reasons. The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the courier, took final possession of the goods.In order to exercise your right to cancellation, you must inform us clearly, via a written statement ( e-mail: thies@holyprop.com), citing your decision to withdraw from this contract. To ensure that you remain within the timely cancellation period, it is sufficient for you to send notification of your right of withdrawal before the expiry of the withdrawal deadline. You may use the standard form, but are not obliged to do so.
3. Consequences of Cancellation
If you withdraw from this contract, all payments which we have received from you, excluding delivery charges will be repaid to you promptly, at the latest within fourteen days from the date on which the notification of your cancellation of this contract was received by us.For this repayment, we will use the same payment method you used in the original transaction, unless expressly agreed otherwise; in no way will you be charged for these repayment fees. We may refuse reimbursement until we have received the goods back from you, or until you have provided proof that you have returned the goods, whichever occurs earlier.You must return or hand over the goods to us without delay, and in any case, no later than fourteen days from the day on which you informed us of the cancellation of this contract.You shall bear the direct costs of returning the goods; in the case of goods which, due to their nature, cannot be returned via normal post, the costs shall be estimated at a maximum of approximately € 500.The goods must be returned in the state in which you received them in the original packaging. Any damage to the goods or missing parts may lead to a deduction of the returned fee. The goods may be shipped to:HOLYPROP / THIES WULFMEHRINGDAMM 6610961 BERLIN - GERMANY
4. Standard Cancellation Form
(If you wish to cancel the contract, please fill in this form and send it back.)
To Thies Wullf,
MEHRINGDAMM 66
10961 BERLIN - GERMANY
Germany,
E-mail: thies.wulf@holyprop.com, by means of a clear written statement (e.g. a letter sent via post or e-mail:– I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*) / the provision of the following service (*)– Ordered on (*)/ received on (*):
– Consumer(s)’ name:
– Consumer(s)’ address:
– Consumer(s)’ signature (only when notified on paper)
– Date(*) Delete where not applicable.
